Privacy Policy


Privacy Policy

Last Updated: 

Welcome to Carvey. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment providers)

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Device information

  • Pages visited and browsing behavior

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding orders, updates, and promotions

  • Improve our website, products, and customer experience

  • Prevent fraudulent transactions and enhance security

  • Comply with legal obligations under Indian law

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember your preferences and login details

  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings, but this may affect website functionality.

4. Third-Party Services

We may share your information with trusted third parties, including:

  • Payment gateways (e.g., [Razorpay/Paytm/Stripe/PayPal])

  • Shipping and logistics partners

  • Analytics providers (e.g., [Google Analytics])

These third parties only access information necessary to perform their services and are obligated to protect your data.

5. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Customer Rights

Under applicable Indian laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request details on how your data is being used

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you want, I can also make a Terms & Conditions or Return/Refund Policy to match your store so everything looks consistent.